Resolved

We have remediated the underlying cause and the service is fully restored. This incident is now resolved.

Investigating

We are aware that some portal functionalities are currently not available; adding new customers, user provisioning, dashboard, and reporting.

We are investigating this issue and will provide further updates as new information is discovered.

No other Symantec Cloud Workload Protection functionality is affected, and workloads remain protected.

Began at:

Affected components