Resolved

We have monitored the service for stability and this incident shall now be closed.

Monitoring

We have implemented a fix. We will now monitor the service for stability and provide updates as soon as new information becomes available.

Identified

We have identified the cause of the issue and working on a fix. We will provide updates as new information becomes available.

Update

We continue to investigate. We will provide further updates as new information becomes available.

Investigating

We are aware customers may be experiencing intermittent (timeout/service unavailable) errors when attempting to login and/or browsing through the Cloud Portal. Users may be required to refresh the page or re-login in order to access pages/modules.

This is impacting the following products/services:

  • Cloud Workload Assurance
  • Cloud Workload Protection
  • Cloud Workload Protection for Storage

We are currently investigating these errors and will provide further updates as new information is discovered.

Began at:

Affected components