Resolved
Resolved
After 13 minutes

Our engineering team has fully restored the service for DLP Cloud Service for Email. The service is completely stable and is fully operational at this time.

Identified
After 10 minutes

The previous notice regarding impact to DLP Cloud Detection Service for CloudSOC CASB was posted in error.

The correct service impacted is DLP Cloud Service for Email. Customers using our US infrastructure may have experienced delayed detection service with the DLP Cloud Service for Email, intermittently.

Our engineering team has identified the cause of the issue and are taking corrective actions to restore the service. Impacted customers should see immediate improvement in availability of DLP Cloud Service for Email. We will continue to monitor the DLP Cloud Service for Email.

We will provide an update as soon as the service is completely restored.

Identified

Between 19:00 UTC and 20:00 UTC, a small subset of customers using our US infrastructure may have experienced delayed detection service with the DLP Cloud Service for CloudSOC, intermittently.

Our engineering team has identified the cause of the issue and are taking corrective actions to restore the service. Impacted customers should see immediate improvement in availability of DLP Cloud Detection Service for CloudSOC CASB. We will continue to monitor the DLP Cloud Detection Service for CloudSOC CASB.

We will provide an update as soon as the service is completely restored.

Began at:

Affected components
  • DLP Cloud
    • DLP Cloud for CloudSOC CASB - Americas
    • DLP Cloud for Email - Americas