Resolved
Resolved

This incident has been resolved.

Monitoring

As of 12:00 PM UTC, the issue experienced by the customers has been addressed and functionality has been restored. We are currently monitoring the performance closely.

The next update will be provided as new information is available.

Investigating

We are aware of DX SaaS customers experiencing Metric gaps and timeout errors on the UI. We are currently investigating the cause of this issue and will provide updates as new information becomes available.

All other aspects of the product are functioning as normal.

Began at:

Affected components
  • DX O2 SAAS
    • DX Operational Observability – US
      • Application Performance Management
      • Intelligence Platform