DX SaaS Infrastructure Upgrade July 3, 2022

The maintenance is now complete. Thanks for your patience.

The scheduled maintenance is now underway. We'll keep you updated on our progress.

DX SaaS infrastructure is being upgraded to increase reliability with minimum downtime for maintenance windows starting July 3, 2022.

Impact:

There is no immediate customer impact and all aspects of our service will remain operational. This is an informational message to give customers early heads-up and sufficient time to make the necessary changes. We will follow-up with another communication once we finalize the cut-off date. Customers are recommended to take action now. Failure to allow communication to the new IP addresses may affect the ability to ingest monitoring data and, given the nature of some monitoring technologies, this could potentially impact the performance of the monitored system.

Required Action:

This optimization requires mandatory network configuration updates to your firewall policies to avoid any network-related security disruptions.

Please refer to below link for complete details:

https://techdocs.broadcom.com/us/en/ca-enterprise-software/it-operations-management/dx-operational-intelligence-saas/SaaS/dx-saas-network-requirements.html