Operational Intelligence (OI) Degraded Performance

Resolved
Resolved

This incident has been resolved.

Monitoring

A fix has been implemented and we are monitoring the results.

Investigating

We are aware of customers experiencing delays in processing the latest Service Alarms, Ticket, and Email/Webhook notifications in the DX Operational Intelligence (OI).

We are currently investigating the cause of this issue and will provide updates as new information becomes available.

Began at:

Affected components
  • DX O2 SAAS
    • DX Operational Observability – US
      • Intelligence Platform