Resolved
Resolved

We have implemented a fix and monitored the service for stability and this incident shall now be closed.

Update

We continue to work on the fix. We will provide updates as new information becomes available.

Update

We continue to work on the fix. We will provide updates as new information becomes available.

Update

We continue to work on the fix. We will provide updates as new information becomes available.

Identified

We have identified the cause of the issue and working on a fix. We will provide updates as new information becomes available.

Update

We continue to investigate this issue. We will provide updates as more information becomes available.

Update

We continue to investigate this issue. We will provide updates as more information becomes available.

Investigating

We are aware that a few of the tenant collectors in US production are running with high memory and harvest duration, leading to data gaps on a few of the agents.

We are currently investigating the cause of this issue and will provide updates as new information becomes available.

Began at:

Affected components
  • DX O2 SAAS
    • DX Operational Observability – US
      • Application Performance Management