DX O2 SaaS - Performance Degradation

Resolved
Resolved

We have monitored the service for stability and this incident shall now be closed.

Monitoring

We have implemented a fix. We will now monitor the service for stability and provide updates as soon as new information becomes available.

Investigating

We are aware that some customers provisioned in the US region are experiencing delays in the visibility of agent and collector metrics in APM metric view.

Our team is currently investigating the cause of this issue and working diligently to resolve it as quickly as possible. We will provide updates as new information becomes available and keep you informed on the progress.

Began at:

Affected components
  • DX O2 SAAS
    • DX Operational Observability – US
      • Application Performance Management
      • End User Monitoring
      • Intelligence Platform