DX SaaS Ticket notification issue in the OI

Resolved
Resolved
After 1 hour and 14 minutes

The incident has been resolved.

Identified
After 45 minutes

The issue has been identified and a fix is being implemented.

Investigating

We are aware of some customers experiencing issues with the ticket notifications in the DX OI components. We are currently investigating the cause of this issue and will provide updates as new information becomes available.

All other aspects of the product are functioning as normal.

Began at:

Affected components
  • DX SaaS
    • DX Insights Platform
      • Operational Intelligence (OI)