Resolved

This incident has been resolved. The login service is restored. Customers will observe gaps in the metric data for 20 minutes in the DX APM component

Investigating

We are aware of some customers experiencing login issues. We are currently investigating the cause of this issue and will provide updates as new information becomes available.

Began at:

Affected components
  • DX SaaS
    • DX Insights Platform
      • Application Performance Management (APM)
      • App Experience Analytics Console (AXA)
      • App Experience Analytics Collector (AXA)
      • Operational Intelligence (OI)