DX SaaS Application Performance Management (APM) Reporting Issue

Resolved
Resolved

This incident has been resolved.

Monitoring

A fix has been implemented and we are monitoring the results.

Update

We are continuing to investigate this issue. In addition to the previously reported metric view impact, some customers may also experience errors while viewing dashboard data.

We will provide updates as new information becomes available.

Investigating

We are aware of an issue where some metrics in Application Performance Management metric view UI are not reporting any data. This is impacting our customers on US infrastructure.

We are currently investigating the cause of this issue and will provide updates as new information becomes available.

Began at:

Affected components
  • DX O2 SAAS
    • DX Operational Observability – US
      • Application Performance Management