Resolved

This incident has been resolved.

Monitoring

A fix has been implemented and we are monitoring the results.

Update

We are continuing to investigate this issue.

Investigating

We are aware of a few customers on US infrastructure who are experiencing issues load data with all of the widgets on the DX dashboards. We are looking into the cause of the issue right now and will provide updates as more information becomes available.

All other aspects of the DX SaaS service remain operational.

Began at:

Affected components
  • DX SaaS
    • DX Insights Platform
      • Operational Intelligence (OI)