Resolved
After 2 hours and 32 minutes

Engineers have identified and resolved the cause of Track and Trace errors. The service works without interruptions now. Please accept our profuse apologies for inconveniences caused.

Investigating

Since 09:24 UTC, customers have been experiencing issues with Track and Trace feature of the ClientNet customer portal.

Our engineering team is aware of the problem and are currently investigating. Please note that there is no impact to delivery of your email or web traffic. We will make a further posting at 14:00 UTC or as soon as more information becomes available.

Began at:

Affected components