Clientnet Emergency Maintenance

Please be advised as of 21: 40 UTC emergency maintenance for the ClientNet portal has been completed. All ClientNet portal access and API services has been restored. ATP data feed has resumed and reporting data will begin to be transmitted.

Please accept our sincere apologies for any inconvenience caused during this period.

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Maintenance will begin as scheduled in 60 minutes.

Please be aware that we will be conducting emergency ClientNet maintenance from 12:00 UTC on the 16th May 2017 until 01:00 UTC on the 17th May 2017. There will be no impact to email or web scanning but customers and partners will not be able to log into the portal or use API services.

Please also note that the ATP service data feed will be interrupted for the duration of this maintenance window. Emails will still be scanned by the ATP service and results will be stored but reporting data will not be transmitted until the maintenance window ends.

If you need to contact the customer support team during this time please contact us by phone https://www.symantec.com/contact-us

Please accept our sincere apologies for any inconvenience caused during this period.