Frankfurt Data Centre Maintenance

The scheduled maintenance has been completed.

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Please be advised that the scheduled end time for this maintenance has been altered to 14th May 2017 23:00 UTC. The only impact that is expected during this window is the Track & Trace searches may be incomplete. Thank you for your patience whilst this work is carried out.

Please be advised that the scheduled end time for this maintenance has been altered to 14th May 2017 12:00 UTC. Please be assured this work is intended for our customers' benefit and is part of our plans for improving the security and reliability of the service. Thank you for your patience whilst this work is carried out.

Please be advised that between the 12th May 2017 17:00 UTC and the 14th May 2017 06:00 UTC we will be conducting maintenance on our Frankfurt data centre.

During this time both Email Security.cloud and Web Security.cloud services that are served via this data centre will be failed over to alternative EU sites. No interruption in service is expected. Additionally during this window the Message Manager platform will be unavailable and Track & Trace searches may be incomplete.

Please be assured this work is intended for our customers' benefit and is part of our plans for improving the security and reliability of the service. Thank you for your patience whilst this work is carried out.