Resolved
After 2 hours and 7 minutes

Since 19:05 UTC issues with the ClientNet customer portal have been resolved. This will be the final update for this incident.

Identified
After 1 hour and 54 minutes

We have developed a fix for the issue and are in the process of deploying the solution.

Identified
After 53 minutes

We have identified the issue and are in the process of developing a fix.

Investigating
After 17 minutes

We are continuing to investigate this issue.

Investigating

Since 16:15 UTC, customers have been experiencing issues with the ClientNet customer portal. Affected components include: - Logging into the portal

Our engineering team is aware of the problem and are currently investigating. Please note that there is no impact to delivery of your email or web traffic.

Began at:

Affected components