Email Delays in NAM Region

We have confirmed this incident is now resolved and the service is fully operational.

We are continuing to monitor the email traffic for any further issues. We have not observed any issues and email is flowing normally.

We have not observed any issues and email is flowing normally. We are continuing to monitor the email traffic.

As of 19:56 UTC, the issue has been identified and a solution applied. Customers should now see mail flowing normally. We are continuing to monitor the email traffic for any further issues.

We are aware of a small subset of customers provisioned on US based infrastructure experiencing delays sending or receiving emails. Queued emails will be processed successfully in the retry attempts. We are investigating this issue with the highest priority and will provide further updates as new information is discovered.