Email Encryption Portal Maintenance (Echoworx)

The scheduled maintenance has been completed.

Scheduled maintenance is currently in progress. We will provide updates as necessary.

We will be undergoing scheduled maintenance during this time.

Please be advised that our encryption provider Echoworx, providers of our PBE Essentials and Advanced service, will be performing maintenance on the Email Encryption Portal infrastructure. This maintenance will begin on 19th May 2018 at 00:00 UTC and will be completed by 00:15 UTC.

To ensure there is no service disruption, it is critical that customers ensure they use key exchange algorithms and browsers listed here when accessing secure email encryption portal. Please note that post completion of this maintenance, end user recipients that attempt to access the secure email portal with a browser that does not support TLS 1.1 will get redirected to Required TLS Protocol not Found Page. This change is necessary to improve security and is also a requirement for those customers that need PCI compliance. All other aspects of our services will function as normal.