Email Encryption Maintenance (Echoworx), October 14, 2018

Sunday, 14 October 1 hour

The scheduled maintenance has been completed.


Scheduled maintenance is currently in progress. We will provide updates as necessary.


Our encryption provider Echoworx, provider of our PBE Essentials and Advanced service, will perform maintenance upon their Email Encryption Portal infrastructure. This maintenance will begin on October 14, 2018, at 05:00 UTC for a duration of 1 hour.

Impact During this maintenance period, the NAM web portal ( will be unavailable and recipients will be presented with a browser error page. In addition, email processing for new messages and notifications will be queued for delivery and will be automatically routed to Echoworx once the change is completed. All other aspects of our services will function as normal.

Schedule • Start: October 14, 2018, at 05:00 UTC • End: October 14, 2018, at 06:00 UTC

Began at:

Affected components