Resolved

We have monitored the service for stability and this incident shall now be closed.

Monitoring

We have identified the cause of the issue and have implemented a fix. We will now monitor the service for stability and provide updates as soon as new information becomes available.

Update

We are continuing to investigate this issue. We will provide an update as soon as more information becomes available.

Investigating

We are aware of some customers experiencing issues using the Email Submission feature. Customers impacted by this issue will not be able to submit email samples via Clientnet Portal and may experience System Errors.

We are handling this issue as a high priority and have engaged all appropriate teams at Broadcom. Please note that email delivery, scanning and all other aspects of our email services remain functional.

We will provide an update as soon as more information becomes available.

Began at:

Affected components