We have monitored the service for stability and this incident shall now be closed.


Between September 6, 2023 at approximately 02:22 UTC and September 7, 2023 at 17:00 UTC, a small subset of NAM Email infrastructure experienced mail delays. Inbound and outbound emails processed during the incident timeframe may have experienced delayed email delivery. As of September 7, 2023 at 17:00 UTC, queued emails have been successfully delivered and we are no longer experiencing any further delays.

Please note that there was no impact to protection services, and all other aspects of our services remained functional. We continue to closely monitoring the email service and we will provide updates as new information becomes available.

Began at:

Affected components