Email Delays in NAM and EMEA Region
We have monitored the service for stability and this incident shall now be closed.
The email queues on Broadcom infrastructure are back to preincident levels. Customers should no longer experience any delays in sending or receiving emails.
We will now monitor the service for stability and provide updates as soon as new information becomes available.
Email queues on Broadcom infrastructure have started dropping. Customers will start seeing previously queued emails delivering.
We will provide an update as soon as more information becomes available.
We are aware of a small subset of customers provisioned on NAM and EMEA based infrastructure experiencing delays sending or receiving emails since approximately 16:00 UTC. We will deliver queued email following our retry schedule once service is restored. We are handling this issue as a high priority and have engaged all appropriate teams at Broadcom. Please note that there is no impact to protection services, and all other aspects of our services remain functional.
We will provide an update as soon as more information becomes available.
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Email Security.cloud
- Americas
- Japan
- Europe, Middle East & Africa
- Asia Pacific
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