Quarantine Portal Login Issue

We have monitored the service for stability and this incident shall now be closed.

We have implemented a fix for all regions. We will now monitor the service for stability and provide updates as soon as new information becomes available.

A fix has been applied on the EMEA infrastructure. We continue to work on a fix for the NAM infrastructure. We will provide updates as new information becomes available.

We have identified the cause of the issue and working on a fix. We will provide updates as new information becomes available.

We are aware of customers being unable to login to the US and EU Quarantine portal using the SSO option. Other login methods continue to work.

We are currently investigating the issue and will provide updates as more information becomes available.