Email Security.cloud: Email Anti-Virus Quarantine Release Issue

We have monitored the service for stability and this incident shall now be closed.

We have identified the cause of the issue and have implemented a fix. We will now monitor the service for stability and provide updates as soon as new information becomes available.

We continue to investigate this issue. We will provide updates as soon as new information becomes available.

This issue is impacting all regions globally. We will provide updates as new information becomes available.

We are currently aware that some customers are unable to release emails from Anti-Virus Quarantine in the Email Security Cloud portal. Customers may receive an error while performing release function. We are investigating this issue and will provide updates as soon as new information becomes available.

Please note that there is no impact to delivery and security scanning of your email traffic, and all other aspects of our service remain functional.