Resolved

We have monitored the service for stability and this incident shall now be closed.

Monitoring

We have identified the cause of the issue and have implemented a fix. We will now monitor the service for stability and provide updates as soon as new information becomes available.

Investigating

We are aware of customers being unable to login to the ClientNet portal using the VIP sign-in option. Other login methods continue to work.

We are currently investigating the issue and will provide updates as more information becomes available.

Began at:

Affected components