Resolved

We have monitored the service for stability and this incident shall now be closed.

Monitoring

We have identified the cause of the issue and have implemented a fix.

We will now monitor the service for stability and provide updates as soon as new information becomes available.

Identified

We have identified the cause of the issue and working on a fix. We will provide updates as new information becomes available.

Investigating

We are currently aware that a subset of customers are unable to release/preview emails using the Quarantine Portal. Impacted customers may receive an error while performing the release/preview function. We are investigating this issue and will provide updates as soon as new information becomes available.

Please note that there is no impact to delivery and security scanning of your email traffic, and all other aspects of our service remain functional.

Began at:

Affected components