Resolved

We have monitored the service for stability and this incident shall now be closed.

Monitoring

We are no longer experiencing DNS issues and all services are fully recovered. We will now monitor the service for stability and provide updates as soon as new information becomes available.

Investigating

We are currently aware that some Layer7 APIM Portal SaaS customers are experiencing intermittent Portal availability issue.

We are currently investigating the cause of this issue and will provide updates as new information becomes available. All other aspects of the service are functioning as normal.

Began at:

Affected components
  • Layer7 API Management
    • Portal - Staging
      • EMEA - Staging
      • US - Staging
    • Portal - Production
      • EMEA - Production
      • US - Production