Messaging Gateway Planned Maintenance on May 15, 2020

8 days

This maintenance has been rescheduled. The newly scheduled maintenance can be found here.


Scheduled maintenance is currently in progress. We will provide updates as necessary.


Symantec, a division of Broadcom, is performing planned maintenance of the Software Enablement Services and Content Services beginning May 15, 2020, at 00:00 UTC, until May 22, 2020, at 23:59 UTC.

Impact During the maintenance window, Rule Distribution & Software Enablement Services backend will be intermittently accessible while we work on SSL certificate rollout for public facing URL. A subset of Messaging Gateway customers may experience errors when attempting to download rulesets and register or renew product licenses. All other aspects of our services will function as normal.

If a customer is not on a recent version, 10.6.5 or greater of the SMG product, communications may be disabled. The customer may need to work with support team to update their client to enable communications to the web services again.

Follow the below link for more details:

Schedule • Start: May 15, 2020, at 00:00 UTC • End: May 22, 2020, at 23:59 UTC

Began at:

Affected components