As of 14:18, the issue experienced by some customers has been addressed and functionality has been restored. This incident is now resolved.


We have identified the cause of the service outage experienced by some customers and are currently working on mitigation. We are aware of some customers experiencing slow performance or getting 503 Service Unavailable errors.

The next update will be provided as new information is available.

Began at:

Affected components
  • Rally
    • US
      • Authentication
      • Insights (Beta)
      • Lookback API
      • Search
      • Support Link
      • Watches
      • Main Application
    • Sandbox