Resolved

As of 10:38 MST, the issue experienced by some customers has been addressed and functionality has been restored. This incident is now resolved.

Monitoring

As of 10:05 MST, the issue experienced by some customers has been addressed and functionality has been restored. We are currently monitoring the performance closely.

The next update will be provided as new information is available.

Investigating

We are aware of some customers experiencing Rally service performance issues. We are currently investigating the cause of this issue and will provide updates as new information becomes available. Some users may experience 503 errors while accessing the application.

Began at:

Affected components
  • Rally
    • US
      • Authentication
      • Insights (Beta)
      • Lookback API
      • Search
      • Support Link
      • Watches
      • Main Application