Resolved

We have monitored the service for stability and this incident shall now be closed.

Investigating

We are currently aware that some SSO customers are experiencing HTTP ERROR 401 Unauthorized with the SSO Login to Rally.

We are currently investigating the cause of this issue and will provide updates as new information becomes available. All other aspects of the service is functioning as normal.

Began at:

Affected components
  • Rally
    • US
      • Authentication
      • Insights (Beta)
      • Lookback API
      • Search
      • Support Link
      • Watches
      • Main Application
    • EMEA
      • Support Link
      • Search
      • Watches
      • Authentication
      • Main Application
      • Insights (Beta)
      • Lookback API
    • FedRAMP
      • Authentication
      • Main Application
      • Support Link
      • Search
      • Watches
    • Sandbox