Important Notification: Temporary Maintenance of Lookback Data Processing Service

Monday, 18 September 4 hours

The maintenance to Lookback API has been completed. All workspaces are caught up and should now be current.


The scheduled maintenance is now underway. We'll keep you updated on our progress.


Dear valued customer,

We would like to inform you that we will be performing essential maintenance on the Lookback data processing service. This will require a temporary halt of the service for a duration of 2-4 hours.

Impact: During this maintenance window, all customer workspaces will not have new snapshots appear. We understand the importance of consistent data flow for your operations and appreciate your patience and understanding during this short interruption.

Good News: The Lookback API will remain fully functional and operational throughout the maintenance period. You can continue to access and use the API as you normally would.

Our commitment is to provide you with the best and most reliable service. This maintenance is a part of our continuous efforts to enhance our platform's performance and stability. We apologize for any inconvenience this may cause and thank you for your continued trust in our services.

If you have any questions or concerns, please do not hesitate to reach out to our support team.

Warm regards,

Rally Software Team

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