Secure Access Cloud Planned EU Maintenance on May 15, 2022

Sunday, 15 May 4 hours

The maintenance is now complete. Thanks for your patience.


The scheduled maintenance is now underway. We'll keep you updated on our progress.


Symantec, a division of Broadcom, is performing maintenance starting on May 15, 2022, at 18:00 UTC, for a duration of 4 hours. As part of our continuous efforts to improve the reliability and the robustness of our platform, we are updating the Symantec Secure Access Cloud supported availability zones.

Customer Action

To keep your firewall updated with the latest set of static IP addresses, we recommend automating a query to dynamically retrieving them, as described in the article.


During the maintenance window customers won't be able to create new connectors and may experience a temporary degradation of service.


  • Start Date: May 15, 2022, at 18:00 UTC

  • End Date: May 15, 2022, at 22:00 UTC

Began at:

Affected components
  • Secure Access Cloud
    • Management Portal - Europe, Middle East & Africa
    • Connectivity PoD - Europe, Middle East & Africa