Resolved

This issue has been resolved. This will be the final update for this incident.

Update

We are continuing to investigate the issue with Cloud Console Portal Logins and an update will be provided once more data is available

Investigating

We are aware customers may be experiencing login errors when attempting to log into the management portal. We are currently investigating these errors and will provide further updates as new information is discovered.

Please note that no other SEP 14.1 Cloud Console functionality is affected and the protection services provided by endpoints remains continues to protect devices it is installed on.

Began at:

Affected components