We have resolved the underlying issue and the portal is fully restored. This incident is now resolved.


We have resolved the issue causing portal session terminations. We will continue to monitor the performance of the portal to ensure the service is fully restored.

We will provide additional updates as new information becomes available.


Customers using the following products may experience degraded service when browsing the Cloud Portal. Impacted customers may be automatically logged out from the portal and will require to re-authenticate. Note that there is no impact to protection services and all other aspects of our service remain operational.

• Cloud Workload Protection • Cloud Workload Protection for Storage • Endpoint Security • Application Control • Application Isolation • Cloud Connect Defense • Cloud Workload Protection • Endpoint Security • Endpoint Vulnerability Remediation • Protection Engine

We are currently investigating this issue and will provide further updates as new information is discovered.

Began at:

Affected components