The underlying issue has been addressed. This incident is resolved.


We have implemented a temporary fix and service has been restored. We will continue to monitor and provide updates as new information becomes available.


We are currently aware of customers experiencing slowness and/or intermittent errors in loading pages within the Portal. Pages impacted include 'Incidents' and 'Investigate' pages.

We are investigating with the highest priority and will provide updates as soon as new information becomes available.

Please note that all other aspects of our service remains functional and devices remain protected.

Began at:

Affected components