Endpoint Detection and Response Events Issue

We have monitored the service for stability and this incident shall now be closed.

We have identified the cause of the issue and have implemented a fix.

We will now monitor the service for stability and provide updates as soon as new information becomes available.

We have identified the cause of the issue and working on a fix. We will provide updates as new information becomes available.

We are still continuing to investigate the issue. We will provide updates as and when more information becomes available.

We are continuing to investigate this issue. EDR events may not be recorded on some SEP Agents and therefore not available on the Cloud Console.

We will provide updates as new information becomes available.

We are currently investigating an issue with Endpoint Detection and Response. Some customers will be unable to view events on the console and will be unable to use EDR functionalities based on new events.

We are currently investigating this issue and will provide an update as soon as new information is available. No other aspect of the service is impacted by this issue and endpoints remain protected.