Cloud Portal Policy Errors

We have monitored the service for stability and this incident shall now be closed.

We have identified the cause of the issue and have implemented a fix. We will now monitor the service for stability and provide updates as soon as new information becomes available.

We are aware customers may be experiencing red banners under the Allow List Policy / Deny List Policy Settings when browsing Cloud Portal. We are investigating this issue with the highest priority and will provide further updates as new information is discovered.

Please note that no other Symantec Endpoint Security functionality is affected and the protection services provided by endpoints continues to protect devices it is installed on.