We have monitored the service for stability and this incident shall now be closed.
We have identified the cause of the issue and have implemented a fix.
We will now monitor the service for stability and provide updates as soon as new information becomes available.
We have identified the cause of the issue and working on a fix. We will provide updates as new information becomes available.
We are aware customers may be experiencing red banners appear when http://securitycloud.symantec.com/ URL is used to open the Cloud Portal . We are investigating this issue with the highest priority and will provide further updates as new information is discovered.
As a workaround, customers can instead use http://sep.securitycloud.symantec.com/ . Please note that no other Symantec Endpoint Security functionality is affected and the protection services provided by endpoints continues to protect devices it is installed on.