Symantec Endpoint Security - Users unable to login in the US region

Resolved
Resolved

We have monitored the service for stability and this incident shall now be closed.

Monitoring

Our Engineering teams identified an issue in the US region starting at 12:16 UTC resolving at 12:32 UTC.

Customers trying to access the portal direct or via the Enterprise Console may have been unable to login.

Investigations into the cause of the issue are ongoing. The service will be monitored to ensure stability.

Began at:

Affected components