Resolved

We have monitored the service for stability and this incident shall now be closed.

Monitoring

As of 09:20 UTC, we have implemented a fix and the service is fully operational. We will now monitor the service for stability and provide updates as soon as new information becomes available.

Investigating

We are investigating an issue currently impacting Endpoint Security customers with Identity Provider (IDP) configuration during creation and deletions. When a IDP is deleted and a user tries creating a new IDP, it fails with error that it already exists. This impacts new IDP creation as well as IDP updates. The impact is limited to only when customer deletes and creates a new one. Brand new creations are not impacted.

No other functionality of the product is impacted and protection services remain fully operational. We will provide updates as new information becomes available.

Began at:

Affected components