Cloud Portal Slowness

We have monitored the service for stability and this incident shall now be closed.

We have identified the cause of the issue and have implemented a fix. We will now monitor the service for stability and provide updates as soon as new information becomes available.

We are currently investigating a reoccurrence of the issue and our engineering teams continue to actively investigate the issue.

We will continue to provide updates as more information becomes available.

We are no longer experiencing browsing latency on Cloud Portal. We will now monitor the service for stability and provide updates as soon as new information becomes available.

We are currently experiencing browsing latency on Cloud Portal. Endpoint Security and Cloud Workload Protection customers attempting to use the portal during this time may experience delays when logging in and/or slowness while browsing through devices, groups and policy pages. We are investigating this issue with the highest priority and will provide further updates as new information is discovered.

Please note that no other Endpoint Security and Symantec Cloud Workload Protection functionality is affected, and endpoints/workloads remain protected.