Resolved

This incident has been resolved.

Update

We are continuing to monitor for any further issues.

Monitoring

On December 16, 2021, between 01:00 UTC and 02:22 UTC, we experienced a performance degradation when accessing Microsoft Graph API's. During this time, customers may have experienced issues with their Azure login. As of 02:22 UTC, the issue has been resolved and we are closely monitoring the service.

We will provide updates as soon as new information becomes available.

Began at:

Affected components
  • VIP
    • User Authentication SAML Service