VIP Maintenance on October 07, 2021

Thursday, 7 October 2 hours

The scheduled maintenance has been completed.


Scheduled maintenance is currently in progress. We will provide updates as necessary.


Symantec, a division of Broadcom, is performing maintenance starting on October 7, 2021 at 21:00 UTC, for a duration of 2 hours.

Impact There is no expected downtime and end users should not experience changes when using VIP. For information on these changes, see the following link for VIP Release notes (To be updated before the go live date):


  • Start Date: October 7, 2021, at 21:00 UTC
  • End Date: October 7, 2021, at 23:00 UTC

  • Began at:

    Affected components
    • VIP
      • VIP Self Service Portal
      • VIP Manager
      • VIP Retail Website
      • Reporting API
      • My VIP
      • Voice Delivery
      • User Authentication SAML Service
      • SMS Delivery
      • Mobile Push Delivery
      • User Authentication Javascript Service
      • Authenticator Validation and Management APIs
      • Authenticator Provisioning Service
      • User Validation and Management APIs