Resolved

We have monitored the service for stability and this incident shall now be closed.

Monitoring

We are no longer experiencing issues with VIP APIs. We will now monitor the service for stability and provide updates as soon as new information becomes available.

Investigating

We are currently investigating a slow response on our APIs for some customers. As a workaround, we have performed a site switch and the API service has started to recover.

We will provide updates as soon as new information becomes available.

Began at:

Affected components
  • VIP
    • User Validation and Management APIs