VIP Manager Issue
We have monitored the service for stability and this incident shall now be closed.
We have identified the cause of the issue and have implemented a fix. We will now monitor the service for stability and provide updates as soon as new information becomes available.
We are aware of an issue currently impacting VIP Customers using VIP Manager Single Sign-On. Customers using direct login to access the VIP Manager are not affected by this issue. VIP Manager Administrators using EG IDP to log in will be prompted for OTP.
Our engineering team is investigating the issue and working to restore the service. We will provide an update as soon as new information becomes available.
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VIP
- VIP Manager
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