VIP Maintenance May 30, 2025, 00:30 UTC (May 29, 2025, 17:30 PST)

Update May 30, 2025 09:05 UTC

Please not that this release has been rolled back. We will communicate a new maintenance window once the revised schedule is finalized.

The scheduled maintenance is now underway. We'll keep you updated on our progress.

This release of VIP Authentication Services contains the following new features:

• Ability to add administrators to administrator groups in VIP Manager
• Location context policy added for VIP Access Push notifications
• Enhancements to reports for active user and credential counts in VIP Manager
• Enhancement to automatic registration of authentication methods from your identity store
• Ability to restrict the number of credential types that an end user can self-register
• Account jurhash added to the name of the VIP Certificate file downloaded from VIP Manager
• Ability to use OAuth authentication credentials to connect directly to the VIP Service (Apple Credential Provider and Microsoft Credential Provider)
• Deprecation of Trusted Device
• Removal of unsupported ciphers
• Renewed SSL certificates in VIP Manager (action required)
• Technical improvements and security upgrades
• Fixed issues

See the VIP Authentication Services 2025.May.01 Release Notes for information about this release.

As a reminder, Symantec is renewing multiple VIP SSL certificates using the DigiCert Global Root G2 CA later this year.

In this release, Symantec is updating all browser-based SSL connections, including the portal endpoints for VIP Manager, My VIP, ID Center, VIP Login, and the original Self Service Portal (SSP). You should see no impact if you and your end users have updated to browsers that support the G2 root CA.

However, please refer to the Knowledge Article, Required DigiCert G2 Root CA Migration, for complete details about the migration timelines and any actions you may need to take to avoid service interruptions in the future. We will update this KB article if any details change, so we recommend that you bookmark this article and that you reference it periodically.