VIP Maintenance - Nov 6th, 2026 01:30 UTC (Nov 5th 2026, 05:30PM PDT)

Friday, 6 November — 4 hours
Complete
Complete

The maintenance is now complete. Thanks for your patience.

Underway

The scheduled maintenance is now underway. We'll keep you updated on our progress.

Scheduled

This release of VIP Authentication Services contains the following new features:

  • Passkey support for VIP Manager login
    • Note: To support this change, the VIP Manager Sign In flow is updated to prompt for the administrator email address and password on separate screens.
  • Renewed SSL certificates in VIP Authentication Services
  • Removal of unsupported ciphers
  • Technical improvements and security upgrades

See the VIP Authentication Services 2026.November.01 Release Notes for information about this release.

Affected components
    • VIP Self Service Portal
    • VIP Manager
    • VIP Retail Website
    • Reporting API
    • My VIP
    • User Authentication SAML Service
    • User Authentication Javascript Service
    • Authenticator Validation and Management APIs
    • Authenticator Provisioning Service
    • User Validation and Management APIs
    • Intelligent Authentication