Resolved

The interruption due to vendor maintenance is resolved now and VMware Cloud Services Console is fully operational. This is the final update for this incident.

Start Time: August 06, 2019 15:41 UTC End Time: August 06, 2019 15:55 UTC

Impact: None

Monitoring

The interruption due to a vendor maintenance is resolved now and VMware Cloud Services Console is accessible. We are currently monitoring the systems and would provide further updates at the earliest.

Start Time: August 06, 2019 15:41 UTC End Time: August 06, 2019 15:55 UTC

Impact: None

Identified

VMware Engineering teams have confirmed that the issue is due to vendor maintenance and we are following up for further updates on this with the Vendor.

Start Time: August 06, 2019 15:41 UTC End Time: N/A

Impact: User may not be able to access or experience trouble when logging into the VMware Cloud Services Console. We do not expect an impact on existing workloads.

Investigating

VMware Cloud Services Console is experiencing Availability issues. We are currently investigating the issue with the service disruption and will provide an update as soon as possible.

Start Time: August 06, 2019 15:41 UTC End Time: N/A

Impact: User may not be able to access or experience trouble when logging into the the VMware Cloud Services. We do not expect an impact to existing workloads.

Began at:

Affected components
  • VMware Cloud Services
    • VMware Cloud on AWS / AWS SDDC
      • VMware Cloud on AWS
    • VMware Aria
      • VMware Aria Automation for Secure Clouds
    • VMware HCX
    • VMware Marketplace
    • VMware Lab Platform