Resolved

VMware Cloud Services Console is completely operational. This incident is marked as resolved.

Start Time: August 12, 2019 03:57 UTC End Time: August 12, 2019 05:32 UTC

Impact: None

Monitoring

Users will no more experience intermittent issues with console login and functionality of VMware Cloud Services. VMware Engineering team has identified the cause and have applied the fix to resolve the issue. Validations are in progress.

Start Time: August 12, 2019 03:57 UTC End Time: August 12, 2019 05:32 UTC

Impact: None

Identified

VMware Engineering has identified the issue and the restoration is in progress. We will provide additional updates within an hour.

Start Time: August 12, 2019 03:57 UTC End Time: N/A

Impact: Intermittent slowness or performance degradation with console login and functionality of our VMware Cloud Services. We do not expect an impact on existing workloads.

Investigating

Users may continue to experience intermittent issues with console login and functionality of our VMware Cloud Services. We are investigating the issue and will provide additional updates within an hour.

Start Time: August 12, 2019 03:57 UTC End Time: N/A

Impact: Intermittent slowness or performance degradation with console login and functionality of our VMware Cloud Services. We do not expect an impact on existing workloads.

Investigating

Users may experience intermittent issues with console login and functionality of our VMware Cloud Services. VMware Engineering are investigating the issue and we will provide additional updates as soon as possible.

Start Time: August 12, 2019 03:57 UTC End Time: N/A

Impact: Intermittent slowness & performance degradation with console login and functionality of our VMware Cloud Services. We do not expect an impact on existing workloads.

Began at:

Affected components
  • VMware Cloud Services
    • VMware Cloud on AWS / AWS SDDC
      • VMware Cloud on AWS
      • HCX
    • VMware Aria
      • VMware Aria Automation for Secure Clouds
    • VMware HCX
    • VMware Marketplace
    • VMware Lab Platform
  • VMware Site Recovery